📞 react-native-ecentrix-voip

Package untuk integrasi VoIP (Voice over IP) dalam aplikasi React Native, dikembangkan oleh Ecentrix8. Cocok untuk digunakan dalam sistem call center, telemarketing, omnichannel, dan collection system.

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✨ Fitur Utama

• 📱 Integrasi VoIP dengan React Native
• 🔔 Mendukung notifikasi panggilan masuk
• 📡 Kompatibel dengan sistem omnichannel call center
• 🧩 Dapat diintegrasikan dengan sistem collection & telemarketing

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📦 Instalasi

npm install react-native-ecentrix-voip

atau

yarn add react-native-ecentrix-voip

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🚀 Penggunaan Dasar

import eVoip from 'react-native-ecentrix-voip';

// Inisialisasi
eVoip.register(${username}, ${access_token}, function(data){})

// Melakukan panggilan
eVoip.call('{JSON_FORMAT}', 'NUMBER');

// Send DTMF
eVoip.sendDTMF(value,function(result){ console.log(result) })

// Ganti audio ke earphone
eVoip.setAudioEarphone((data)=>{ console.log(data)})

// Ganti audio ke speaker
eVoip.setAudioLoudspeaker((data)=>{ console.log(data)})

// Menutup panggilan
eVoip.hangupCall((data)=>{ console.log(data)})

// Mute / Unmute call
eVoip.toogleMuteCall((result)=>{ console.log(result)})

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📚 API

eVoip.register(${username}, ${access_token}, function(data){})

Properti	Tipe	Deskripsi
username	string	UniqueID client
access_token	string	Receive from api url

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eVoip.call('{JSON_FORMAT}', 'NUMBER');

Melakukan panggilan ke call center.

eVoip.hangupCall((data)=>{ console.log(data)})

Mengakhiri panggilan.

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📡 Event yang Tersedia

Gunakan event listener untuk menangani status dan aktivitas VoIP:

Voip.on('eventName', callback);

Daftar Event Network State:

Event Name	Deskripsi
connected	websocket connection to ecentrix server established
registered	success registered to ecentrix server.
disconnected	connection closed
unregistered	unregister connection (timeout or down)
registrationFailed	registration failed (authentication error or server down, etc)

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Daftar Event Call State:

Event Name	Deskripsi
connecting ...	calling to ivr system
progress	ringing ivr audio prompt
accepted	call answered (ivr)
confirmed	call confirm - media sould be active (ivr)
ended	call ended (normal hangup)
failed	failed call (busy, no answer, error, etc)

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📄 License

© 2025 Angga Pratama

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🛠️ Tentang

Bagian dari platform omnichannel Ecentrix Untuk informasi lebih lanjut: https://www.ecentrix.co.id