flowai-js

1.9.3 • Public • Published

The flow.ai Javascript SDK

Access the flow.ai platform from your Node.js or javascript app. This library lets you build on the flow.ai Webclient API.

What can you do?

  • A simple way to connect with flow.ai
  • Auto reconnect and event binding
  • Send and receive messages
  • Trigger actions and interact with AI bots

Usage

Installation

Run npm install --save flowai-js

Simple Node.js example

const {
  LiveClient,
  Message,
  Originator
} = require("flowai-js")

// Create a new live client
const client = new LiveClient({
  clientId: 'YOUR CLIENT ID HERE',
  origin: 'https://my.site'
})

// Fired whenever the client connects
client.on(LiveClient.CONNECTED, () => {

  console.log('--> Connected')

  // Create the originator of the message
  const originator = new Originator({
    name: "Boss"
  })

  // Create a Message
  const message = new Message({
    // Thread Id limits the message just to John
    threadId: 'john',
    // The text to send
    speech: "Behold, I'm pure awesomeness!",
    // Person or system sending the message
    originator
  })

  // Send
  client.send(message)
})

// Start the connection
client.start()

Advanced Node.js example

In this example you'll notice all events that are available

const {
  LiveClient,
  Message,
  Originator
} = require("flowai-js")

// Create a new live client
const client = new LiveClient({
  // Unique clientId copy & paste from Flow.ai dashboard
  clientId: 'YOUR CLIENT ID HERE',

  // When limiting to whitelisted domains, specify this
  origin: 'https://my.site'
})

client.on(LiveClient.CONNECTED, () => {
  const originator = new Originator({
    name: "Boss"
  })

  const message = new Message({
    // Thread Id limits the message just to John
    threadId: 'john',
    // Use the traceId to identify message
    // being marked as delivered
    traceId: 1,
    speech: "Behold, I'm pure awesomeness!",
    originator
  })

  client.send(message)
})

client.on(LiveClient.MESSAGE_DELIVERED, message => {
  // The message we have send has been delivered
  // check the traceId to see what message has been
  // delivered since it's an async method
})

client.on(LiveClient.REPLY_RECEIVED, message => {
  // Called when a bot or human operator
  // sends a message or reply
  if(message.threadId === 'john') {
    // Incoming message for John
  } else {
    // Incoming message for another user
  }
})

client.on(LiveClient.ERROR, err => {
  // This handler will be fired whenever an error
  // occurs during the connection
  console.error('Something bad happened', err)
})

client.on(LiveClient.DISCONNECTED, () => {
  // The client has been disconnected
})

client.on(LiveClient.MESSAGE_SEND, message => {
  // Called whenever the client sends a message
})

client.on(LiveClient.RECONNECTING, () => {
  // Called when the client tries to reconnect
})

client.start()

Simple browser example

Using the library within the browser is pretty much the same as the Node.js examples.

There is one notable difference, all classes live inside a Flowai object.

Include the script

<script src="flowai-js.min.js"></script>

Usage

var client = new Flowai.LiveClient('YOUR CLIENT ID HERE');
client.on(LiveClient.CONNECTED, function(){
  var originator = new Flowai.Originator({ fullName: "John Doo" });

  var message = new Flowai.Message({
    threadId: 'john',
    traceId: 1,
    speech: "Behold, I'm pure awesomeness!",
    originator
  });

  client.send(message);
})

client.start();

Notes on using with webpack

The library can be easily used with webpack. You'll probably receive an error though involving fs.

Add the following to your webpack config file:

node: {
  fs: 'empty'
},

Identifying messages

The SDK is pretty flexible with regard to how messages are delivered and grouped. To do this we use two unique keys: sessionId and threadId.

ThreadId

threadId

A threadId is a unique key representing a channel, room, or user. If you have a single connection running for multiple clients, all using the same threadId, they will all receive the same messages.

Unique sessionIds

sessionId

The sessionId is used to identify connections from different devices like browsers or Node.js servers. Each connection is partly identified on our end using this key.

Unique sessions and threadids

Full API Reference

Classes

EventAttachment

Trigger events

Exception

Exception

FileAttachment

Send a file as attachment

FlowAttachment

Trigger flows

LiveClient

Live streaming websocket client extends EventEmitter

Message

Message you send to Flow.ai

Metadata

Additional Message data

OpeningAttachment

Trigger opening events

OpeningFlowAttachment

Trigger flow as opening events

Originator

Originator of a Message

Reply

Reply you receive from Flow.ai

StepAttachment

Trigger steps

Functions

_setCookie(name, value)
_getCookie(name)string

EventAttachment

Trigger events

new EventAttachment(name, [label])

Param Type Description
name string Name of the event to trigger
[label] string Optional human readable label for the triggered event

Constructor

Example

// Event without any label
const message = new Message({
  attachment: new EventAttachment('BUY')
})

Example

// Event with label to display user
const message = new Message({
  attachment: new EventAttachment('BUY', 'Buy dress')
})

Exception

Properties

Name Type Description
message string Human friendly message
type string Kind of error
innerException Exception Inner exception
isFinal boolean Prevent further execution

Exception

new Exception(message, type, innerException, isFinal)

Param Type Default Description
message string message - Human friendly message
type string Kind of error
innerException Exception Optional inner exception
isFinal boolean false Indicates if this exception prevents further execution

Constructor

FileAttachment

Send a file as attachment

new FileAttachment(data)

Param Type Description
data File | ReadStream File or Blob in the browser, ReadStream in Nodejs

Constructor

Example

// Web example

var originator = new Originator({
  name: 'Jane'
})

var file = fileInputElement.files[0]

const message = new Message({
  attachment: new FileAttachment(file)
})

client.send(message)

Example

// Nodejs example
import { createReadStream } from 'fs'

const originator = new Originator({
  name: 'Jane'
})

// Load ReadStream from file on disk
const data = fs.createReadStream('/foo/bar.jpg')

const message = new Message({
  attachment: new FileAttachment(data)
})

client.send(message)

FlowAttachment

Trigger flows

new FlowAttachment(flowImmutableId)

Param Type Description
flowImmutableId string Immutable flowId of the flow to trigger

Constructor

Example

const message = new Message({
  attachment: new FlowAttachment(flowImmutableId)
})

LiveClient

Live streaming websocket client extends EventEmitter

new LiveClient(opts)

Param Type Description
opts object | string Configuration options or shorthand for just clientId
opts.clientId string Mandatory Client token
opts.storage string Optional, 'session' for using sessionStorage, 'local' for localStorage or memory for a simple memory store
opts.endpoint string Optional, only for testing purposes
opts.origin string When running on Nodejs you MUST set the origin
opts.silent boolean Optional, console.errors will not be shown
opts.ott string Optional, console.errors will not be shown

Constructor

Example

// Node.js
const client = new LiveClient({
  clientId: 'MY CLIENT ID',
  origin: 'https://my.website'
})

// Web
const client = new LiveClient({
  clientId: 'MY CLIENT ID',
  storage: 'session'
})

// Lambda function
const client = new LiveClient({
  clientId: 'MY CLIENT ID',
  storage: 'memory'
})

liveClient.sessionId

Param Type Description
value string Change the session ID

Session Id of the connection

liveClient.threadId

Default Thread Id to be used for any messages being send

Returns: string - Null if no connection is active

liveClient.threadId

Param Type Description
value string Change the thread ID

Session Id of the connection

liveClient.secret

Secret

liveClient.secret

Param Type Description
value string Change the Secret

Secret

liveClient.isConnected

Check if the connection is active

Returns: boolean - True if the connection is active
Example

if(client.isConnected) {
  // Do something awesome
}

liveClient.sessionId()

Session Id of the connection

Returns: string - Null if no connection is active

liveClient.start(threadId, sessionId)

Param Type Description
threadId string Optional. When assigned, this is the default threadId for all messages that are send
sessionId string Optional. Must be unique for every connection

Start the client

Example

// Start, will generate thread and sessionId
client.start()

Example

// Start with your own custom threadId
client.start('UNIQUE THREADID FOR USER')

liveClient.stop()

Use this method to temp disconnect a client

Example

// Close the connection
client.stop()

liveClient.destroy()

Close the connection and completely reset the client

Example

// Close the connection and reset the client
client.destroy()

liveClient.send(message)

Param Type Description
message object Message you want to send

This method triggers a LiveClient.MESSAGE_SEND event

Returns: object - Message that was send
Example

const originator = new Originator({
  name: "Jane"
})

const message = new Message({
 speech: "Hi!",
 originator
})

client.send(message)

liveClient.merger(mergerKey, threadId, sessionId)

Param Type Description
mergerKey string Unique token representing merge Request
threadId string Optional. The threadId to merge
sessionId string Optional. The sessionId to assign to the thread

Merge two threads from different channels. This methods is not yet publicy supported since we don't have a way yet to provide a mergerKey.

liveClient.history(threadId)

Param Type Description
threadId string Optional. Specify the threadId to retreive historic messages

Request historic messages

Example

// Load any messages if there is a threadId
// usefull when using with JS in the browser
client.history()

// Load messages using a custom threadId
client.history('MY CUSTOM THREAD ID')

liveClient.noticed(threadId, instantly)

Param Type Description
threadId string Optional. Specify the thread that is noticed
instantly boolean Optional. Instantly send notice. Default is false

Call to mark a thread as noticed. The library automatically throttles the number of calls

Example

// Call that the client has seen all messages for the auto clientId
client.noticed()

// Mark messages based on a custom threadId
client.noticed('MY CUSTOM THREAD ID')

liveClient.checkUnnoticed(threadId)

Param Type Description
threadId string Optional. Specify the thread to check unnoticed messags for

Did we miss any messages?

liveClient.log(text)

Param Type
text string

LiveClient.ERROR

Event that triggers when an error is received from the flow.ai platform

LiveClient.CONNECTED

Event that triggers when client is connected with platform

LiveClient.RECONNECTING

Event that triggers when client tries to reconnect

LiveClient.DISCONNECTED

Event that triggers when the client gets disconnected

LiveClient.REPLY_RECEIVED

Event that triggers when a new message is received from the platform

LiveClient.AGENT_TYPING_RECEIVED

Event that triggers when start busy typing received from the platform

LiveClient.MESSAGE_SEND

Event that triggers when the client is sending a message to the platform

LiveClient.MESSAGE_DELIVERED

Event that triggers when the send message has been received by the platform

LiveClient.REQUESTING_HISTORY

Event that triggers when a request is made to load historic messages

LiveClient.NO_HISTORY

Event that triggers when a request is made to load historic messages

LiveClient.RECEIVED_HISTORY

Event that triggers when historic messages are received

LiveClient.CHECKED_UNNOTICED_MESSAGES

Event that triggers when there are unnoticed messages

LiveClient.INTERRUPTION_OCCURRED

Event that triggers when there are unnoticed messages

Message

Properties

Name Type Description
speech string Text representing the Message
originator Originator Originator
meta Metadata Meta data
attachment Attachment Optional attachment

Message you send to Flow.ai

new Message(opts)

Param Type Description
opts Object
opts.traceId number Optional unique integer you can match messages with
opts.threadId string Optional unique id specific to this chat
opts.speech string Text representing the Message
opts.originator Originator Originator
opts.metadata Metadata Meta data
opts.attachment Attachment Attachment (optional)

Constructor

Message.build(opts)

Param Type
opts object
opts.threadId string
opts.traceId string
opts.speech string
opts.originator object
opts.metadata object
opts.attachment object

Factory method

Metadata

Properties

Name Type Description
language string Language the message is ib
timezone number UTC time offset in hours
params Object Parameters to send with the message
domain Object Browser or server environment variables like origin

Additional Message data

new Metadata(language, timezone, params)

Param Type Description
language string Specify the language of the message
timezone number Specify the timezone of the message
params Object Additional data to be send

Constructor

metadata.addContext()

Deprecated

Metadata.build(metadata)

Param Type
metadata Object

Create a Metadata object from raw data

OpeningAttachment

Trigger opening events

new OpeningAttachment(name, [label])

Param Type Description
name string Name of the event to trigger
[label] string Optional human readable label for the triggered event

Constructor

Example

// Opening event without any label
const message = new Message({
  attachment: new OpeningAttachment('BUY')
})

Example

// Opening event with label to display user
const message = new Message({
  attachment: new OpeningAttachment('BUY', 'Buy dress')
})

OpeningFlowAttachment

Trigger flow as opening events

new OpeningFlowAttachment(flowImmutableId, [label])

Param Type Description
flowImmutableId string FlowImmutableId of the flow to trigger
[label] string Optional human readable label for the triggered event

Constructor

Example

// Opening event without any label
const message = new Message({
  attachment: new OpeningFlowAttachment(flowImmutableId)
})

Originator

Properties

Name Type Description
name string Name of a person or system originating the Message, default is Anonymous
role string The role of the person. You cannot set this, default is external
profile Object Contains profile info
profile.fullName string First and surname combined
profile.firstName string First name of the person
profile.lastName string Last name of the person
profile.email string E-mail address
profile.description string Description of this user
profile.picture string Profile picture (url)
profile.locale string ISO code describing language and country (en-US)
profile.timezone number Hours from GMT
profile.location string Location of the user
profile.gender string M for male, F for female or U for unknown / other
metadata object Optional object with custom metadata

Originator of a Message

new Originator(opts)

Param Type Description
opts Object
opts.name string Name of a person or system originating the Message, default is Anonymous
opts.role string The role of the person. You cannot set this, default is external
opts.profile Object Contains profile info
opts.profile.fullName string First and surname combined
opts.profile.firstName string First name of the person
opts.profile.lastName string Last name of the person
opts.profile.email string E-mail address
opts.profile.description string Description of this user
opts.profile.picture string Profile picture (url)
opts.profile.locale string ISO code describing language and country (en-US)
opts.profile.timezone number Hours from GMT
opts.profile.location string Location of the user
opts.profile.gender string M for male, F for female or U for unknown / other
opts.metadata object Optional object with custom metadata

Reply

Properties

Name Type Description
threadId string Unique id specific to this chat
originator Originator Originator
messages Array.<ReplyMessage> List of messages
messages[].fallback string Textual representation of any responses
messages[].replyTo string Optional replying to query
messages[].contexts array Optional List of context names
messages[].params array Optional key value pair of parameters
messages[].intents array Optional list of intent names determined
messages[].responses Array.<Response> List of response templates
messages[].responses[].type string Template type
messages[].responses[].payload Object Template payload
messages[].responses[].delay Number Number of seconds the response is delayed

Reply you receive from Flow.ai

new Reply()

Constructor

StepAttachment

Trigger steps

new StepAttachment(stepId)

Param Type Description
stepId string Immutable stepId of the step to trigger

Constructor

Example

const message = new Message({
  attachment: new StepAttachment(stepId)
})

_setCookie(name, value)

Param Type
name string
value string

_getCookie(name)

Param Type
name string

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