ember-liveagent
Salesforce's live agent chat integration for Ember.js applications.
Compatibility
- Ember.js v4.4 or above
- Ember CLI v4.4 or above
- Node.js v14 or above
Installation
ember install ember-liveagent
Usage
1. You'll need to configure your liveagent chat.
// config/environment.js
module.exports = function (environment) {
let ENV = {
"ember-liveagent": {
salesforceURL: "[SALESFORCE_URL]",
communityURL: "[COMMUNITY_URL]",
org: "[ORG]",
snapinName: "[SNAPIN_NAME]",
baseLiveAgentContentURL: "[BASE_LIVEAGENT_CONTENT_URL]",
deploymentId: "[DEPLOYMENT_ID]",
buttonId: "[BUTTON_ID]",
baseLiveAgentURL: "[BASE_LIVEAGENT_URL]",
eswLiveAgentDevName: "[ESW_LIVEAGENT_DEV_NAME]",
},
};
return ENV;
};See the service for how the parameters are passed into embedded_svc's init method.
2. You can then inject the liveagent service provided by this addon to call the boot method which accepts optional parameters.
// app/routes/application.js
import Route from "@ember/routing/route";
import { inject as service } from "@ember/service";
export default class ApplicationRoute extends Route {
@service liveagent;
afterModel() {
this.liveagent.boot({
displayHelpButton: true, // default value: false
isOfflineSupportEnabled: true, // default value: false
language: "cs", // default value: 'en'
defaultMinimizedText: "Ask guru", // default value: 'Chat with an Expert'
loadingText: "Just wait a second", // default value: 'Loading'
prepopulatedPrechatFields: { Email: "example@example.com" }, // default value: {}
offlineSupportMinimizedText: "You can contact us", // default value: 'Contact Us'
});
}
}Contributing
See the Contributing guide for details.
License
This project is licensed under the MIT License.