carespace-chat-ui

carespace-chat-ui provides an intercom-like chat window that can be included easily in any project for free. It provides no messaging facilities, only the view component.

Features

• Customizeable
• Backend agnostic
• Free

Demo

Table of Contents

• Installation
• Example
• Components

Installation

$ npm install carespace-chat-ui

Example

import React, { Component } from "react";
import { Launcher } from "carespace-chat-ui";

class Demo extends Component {
  constructor() {
    super();
    this.state = {
      messageList: []
    };
  }

  _onMessageWasSent(message) {
    this.setState({
      messageList: [...this.state.messageList, message]
    });
  }

  _sendMessage(text) {
    if (text.length > 0) {
      this.setState({
        messageList: [
          ...this.state.messageList,
          {
            author: "them",
            type: "text",
            data: { text }
          }
        ]
      });
    }
  }

  render() {
    return (
      <div>
        <Launcher
          agentProfile={{
            teamName: "carespace-chat-ui",
            avatarImageUrl:
              "https://a.slack-edge.com/66f9/img/avatars-teams/ava_0001-34.png"
          }}
          onMessageWasSent={this._onMessageWasSent.bind(this)}
          messageList={this.state.messageList}
          showEmoji
        />
      </div>
    );
  }
}

For more detailed examples see the demo folder.

Components

Launcher

Launcher is the only component needed to use carespace-chat-ui. It will react dynamically to changes in messages. All new messages must be added via a change in props as shown in the example.

Launcher props:

prop	type	required	description
agentProfile	object	yes	Represents your product or service's customer service agent. Fields: avatarImageUrl (string), teamName (string).
handleClick	function	yes	Intercept the click event on the launcher. No argument sent when function is called.
isOpen	boolean	yes	Force the open/close state of the chat window. If this is not set, it will open and close when clicked.
messageList	[message]	yes	An array of message objects to be rendered as a conversation.
mute	boolean	no	Don't play sound for incoming messages. Defaults to false.
newMessagesCount	number	no	The number of new messages. If greater than 0, this number will be displayed in a badge on the launcher. Defaults to 0.
onFilesSelected	function(fileList)	no	Called after file has been selected from dialogue in chat window.
onMessageWasSent	function(message)	yes	Called when a message is sent, with a message object as an argument.
showEmoji	boolean	no	Whether or not to show the emoji button in the input bar. Defaults to true.
launcherIcon	string	no	A image url which represents the chat launcher icon

Message Objects

Message objects are rendered differently depending on their type. Currently, only text, file, and emoji types are supported. Each message object has an author field which can have the value 'me' or 'them'.

{
  author: 'them',
  type: 'text',
  data: {
    text: 'some text'
  }
}

{
  author: 'me',
  type: 'emoji',
  data: {
    code: 'someCode'
  }
}


{
  author: 'me',
  type: 'file',
  data: {
    url: 'somefile.mp3',
    fileName: 'Any old name'
  }
}

{
  author: "them",
  type: "card",
  data: {
    title: "Welcome!",
    image_url: "https://via.placeholder.com/300.png/09f/fff",
    subtitle: "We have the right hat for everyone.",
    buttons: [
      {
        type: "web_url",
        url: "https://petersfancybrownhats.com",
        title: "View Website"
      },
      {
        type: "postback",
        title: "Start Chatting",
        payload: "DEVELOPER_DEFINED_PAYLOAD"
      }
    ]
  }
}

{
  author: "them",
  type: "list",
  data: {
    title: "Welcome!",
    image_url: "https://www.fillmurray.com/300/300",
    subtitle: "We have the right hat for everyone.",
    elements: [
      {
        title: "Classic T-Shirt Collection",
        subtitle: "See all our colors",
        image_url: "https://www.fillmurray.com/60/60",
        buttons: [
          {
            title: "View",
            type: "web_url",
            url: "https://peterssendreceiveapp.ngrok.io/collection",
            messenger_extensions: true,
            webview_height_ratio: "tall",
            fallback_url: "https://peterssendreceiveapp.ngrok.io/"
          }
        ]
      },
      {
        title: "Classic Blue T-Shirt",
        image_url: "http://placeimg.com/60/60/any",
        subtitle: "100% Cotton, 200% Comfortable",
        default_action: {
          type: "web_url",
          url: "https://peterssendreceiveapp.ngrok.io/view?item=101",
          messenger_extensions: true,
          webview_height_ratio: "tall",
          fallback_url: "https://peterssendreceiveapp.ngrok.io/"
        },
        buttons: [
          {
            title: "Shop Now",
            type: "web_url",
            url: "https://peterssendreceiveapp.ngrok.io/shop?item=101",
            messenger_extensions: true,
            webview_height_ratio: "tall",
            fallback_url: "https://peterssendreceiveapp.ngrok.io/"
          }
        ]
      }
    ]
  }
}

{
  author: "them",
  type: "quickResponse",
  data: {
    text: "What do you want to do next?",
    buttons: [
      {
        type: "web_url",
        url: "https://www.messenger.com",
        title: "Visit Messenger"
      },
      {
        type: "web_url",
        url: "https://www.messenger.com",
        title: "Visit Page"
      },
      {
        type: "postback",
        payload: "BACK_SLEEP",
        title: "Back to Sleep"
      }
    ]
  }
}

{
  author: "them",
  type: "gallery",
  data: {
    elements: [
      {
        title: "Welcome!",
        image_url: "https://via.placeholder.com/300.png/09f/fff",
        subtitle: "We have the right hat for everyone.",
        buttons: [
          {
            type: "web_url",
            url: "https://petersfancybrownhats.com",
            title: "View Website"
          },
          {
            type: "postback",
            title: "Start Chatting",
            payload: "DEVELOPER_DEFINED_PAYLOAD"
          }
        ]
      },
      {
        title: "Good Bye!!",
        image_url: "https://via.placeholder.com/300.png/09f/fff",
        subtitle: "Cya babe.",
        buttons: [
          {
            type: "web_url",
            url: "https://petersfancybrownhats.com",
            title: "View Website"
          },
          {
            type: "postback",
            title: "Start Chatting",
            payload: "DEVELOPER_DEFINED_PAYLOAD"
          }
        ]
      }
    ]
  }
  }

Agent Profile Objects

Look like this:

{
  avatarImageUrl: 'https://somewhere.on/the_web.png',
  teamName: 'Da best'
}

People Using carespace-chat-ui

If you're using carespace-chat-ui in a product I'd love to see what you're making! Email me at [e-mail]