@datafire/google_supportcases

Client library for Google Support Cases Private

Installation and Usage

npm install --save datafire @datafire/google_supportcases

let datafire = require('datafire');
let google_supportcases = require('@datafire/google_supportcases').actions;

let account = {
  access_token: "",
  refresh_token: "",
  client_id: "",
  client_secret: "",
  redirect_uri: "",
}
let context = new datafire.Context({
  accounts: {
    google_supportcases: account,
  }
})

google_supportcases.youtube.transactions.refund({}, context).then(data => {
  console.log(data);
})

Description

Support Cases API

Actions

oauthCallback

Exchange the code passed to your redirect URI for an access_token

google_supportcases.oauthCallback({
  "code": ""
}, context)

Parameters

• code (string) required

oauthRefresh

Exchange a refresh_token for an access_token

google_supportcases.oauthRefresh(null, context)

agentActivities.list

Lists an agent activities.

google_supportcases.agentActivities.list({}, context)

Parameters

• caseId (string)
• pageSize (integer)
• pageToken (string)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

agentActivities.create

Adds an agent activity.

google_supportcases.agentActivities.create({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

agentActivities.createFromHelpCenterDeepLink

Creates an agent activity from a help center deep link.

google_supportcases.agentActivities.createFromHelpCenterDeepLink({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

agentSettings.list

List all agent settings.

google_supportcases.agentSettings.list({}, context)

Parameters

• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.getAgentUnreadCasesInfo

Gets information about unread cases for the calling agent. Only intended for use by the Cases frontend.

google_supportcases.cases.getAgentUnreadCasesInfo({}, context)

Parameters

• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.autoAssign

Auto assign a case to the calling user.

google_supportcases.cases.autoAssign({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.createNewCase

Creates a new case (Note this is not a true CRUD method as no resource is being passed in).

google_supportcases.cases.createNewCase({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.getAgentSearchCount

Gets the search count for cases associated with the calling agent, and begin sending Tango notifications when the count changes.

google_supportcases.cases.getAgentSearchCount({}, context)

Parameters

• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.listByAgent

Lists cases associated with the agent. Only intended for use by the Cases frontend.

google_supportcases.cases.listByAgent({}, context)

Parameters

• caseType (string)
• pageSize (integer)
• pageToken (string)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.validateConsultForm

Validates that consult forms are properly configured.

google_supportcases.cases.validateConsultForm({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

categoryInfos.batchGet

Batch gets category info. (Best effort, returns valid category infos only) Suppresses warning: GET requires method name starting with "Get" or "List"

google_supportcases.categoryInfos.batchGet({}, context)

Parameters

• names (array)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

categoryInfos.listTopLevel

Lists gKMS top level category info.

google_supportcases.categoryInfos.listTopLevel({}, context)

Parameters

• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

categoryInfos.search

Searches category info. Suppresses warning: GET requires method name starting with "Get" or "List"

google_supportcases.categoryInfos.search({}, context)

Parameters

• baselineOnly (boolean)
• filterByParentCategoryId (integer)
• filterConsultCategories (boolean)
• maximumResults (integer)
• productIds (array)
• query (string)
• topCategoryPathNodeIds (array)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

categoryInfos.searchMultiple

Searches multiple category info.

google_supportcases.categoryInfos.searchMultiple({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.list

Lists communications that match the filter.

google_supportcases.communications.list({}, context)

Parameters

• caseIds (array)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.buildNewEmail

Builds an email template for the first email on a case.

google_supportcases.communications.buildNewEmail({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.buildReplyEmail

Builds an email template for a reply to an existing email.

google_supportcases.communications.buildReplyEmail({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.createConsultNote

Creates a draft note that replies to a consult note.

google_supportcases.communications.createConsultNote({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.createEmail

Creates a draft email and adds it to a case.

google_supportcases.communications.createEmail({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.createNote

Creates a note.

google_supportcases.communications.createNote({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.listRelated

Lists communications that are related to each other, including the communications on the requested case. Related communications include consult communications from target cases. Currently, only related communications from consult cases are supported.

google_supportcases.communications.listRelated({}, context)

Parameters

• caseId (string)
• contextCaseId (string)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.suggestReplyEmailHeaders

Suggests a set of email headers for an email reply to another email. Suppresses warning: GET requires method name starting with "Get" or "List"

google_supportcases.communications.suggestReplyEmailHeaders({}, context)

Parameters

• caseId (string)
• messageId (string)
• replyType (string)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

customerInteractions.list

List customer interactions.

google_supportcases.customerInteractions.list({}, context)

Parameters

• adwordsCid (string)
• caseId (string)
• channels (array)
• emailAddress (string)
• excludeCases (array)
• pageSize (integer)
• pageToken (string)
• products (array)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

customerInteractions.summarize

Summary statistics about the cutomer's interaction history. Suppresses warning: GET requires method name starting with "Get" or "List"

google_supportcases.customerInteractions.summarize({}, context)

Parameters

• adwordsCid (string)
• caseId (string)
• emailAddress (string)
• excludeCases (array)
• startTime (string)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

customerIssues.list

List issues and their resolutions for a customer.

google_supportcases.customerIssues.list({}, context)

Parameters

• caseId (string)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

devices.list

List devices.

google_supportcases.devices.list({}, context)

Parameters

• caseId (string)
• email (string)
• excludeGoogleStoreOrders (boolean)
• excludeRmaTypes (boolean)
• pageSize (integer)
• pageToken (string)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

devices.getById

Gets the specified device by any device ID.

google_supportcases.devices.getById({}, context)

Parameters

• caseId (string)
• deviceId (string)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

devices.updateOwner

Updates the owner of a device. Suppresses warning: GET requires method name starting with "Get" or "List"

google_supportcases.devices.updateOwner({}, context)

Parameters

• address.addressLine1 (string)
• address.addressLine2 (string)
• address.addressLine3 (string)
• address.addressee (string)
• address.city (string)
• address.countryCode (string)
• address.postalCode (string)
• address.stateProvinceCode (string)
• deviceId (string)
• email (string)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

giftCards.checkRedeemer

If the card is already redeemed by somebody else, customer can try a few users.

google_supportcases.giftCards.checkRedeemer({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

giftCards.lookup

Finds a gift card based on its full redemption code or activation number. With full redemption code, returns redemption token on success.

google_supportcases.giftCards.lookup({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

giftCards.redeem

Redeems a gift card to a customer using the redemption token.

google_supportcases.giftCards.redeem({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

giftCards.verify

Verifies ownership of a damaged GC by checking if the activation number and partial redemption code are valid and refers to the same card. Returns the redemption token on success.

google_supportcases.giftCards.verify({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

ginlogs.logDataAccess

Logs data access.

google_supportcases.ginlogs.logDataAccess({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

hardwareAuditor.orders.list

Lists hardware orders.

google_supportcases.hardwareAuditor.orders.list({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

hardwareOrders.hardwareSignals

Gets hardware signals based on the case and customer.

google_supportcases.hardwareOrders.hardwareSignals({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

hardwareOrders.list

Lists hardware orders.

google_supportcases.hardwareOrders.list({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

hardwareOrders.listOtherDevices

Gets a user's devices that are not in the ListHardwareOrders result.

google_supportcases.hardwareOrders.listOtherDevices({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

opportunities.list

Lists opportunities.

google_supportcases.opportunities.list({}, context)

Parameters

• agentWhitelistedForApollo (boolean)
• caseId (string)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

opportunities.pitches.batchCreate

Batch creates pitches.

google_supportcases.opportunities.pitches.batchCreate({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

play.digitalContent.orders.batchGet

Get a collection of orders.

google_supportcases.play.digitalContent.orders.batchGet({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

play.digitalContent.orders.refund

Refund orders.

google_supportcases.play.digitalContent.orders.refund({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

play.digitalContent.orders.search

Search for orders.

google_supportcases.play.digitalContent.orders.search({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

play.digitalContent.subscriptions.batchGet

Get a collection of subscriptions.

google_supportcases.play.digitalContent.subscriptions.batchGet({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

play.digitalContent.subscriptions.cancel

Cancel subscription.

google_supportcases.play.digitalContent.subscriptions.cancel({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

play.digitalContent.subscriptions.getCancellationStatus

Get cancellation status.

google_supportcases.play.digitalContent.subscriptions.getCancellationStatus({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

play.digitalContent.subscriptions.list

List subscriptions.

google_supportcases.play.digitalContent.subscriptions.list({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

play.digitalContent.getRefundStatus

Get refund status.

google_supportcases.play.digitalContent.getRefundStatus({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

products.list

Lists products.

google_supportcases.products.list({}, context)

Parameters

• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

resolutions.list

Query for resolutions.

google_supportcases.resolutions.list({}, context)

Parameters

• autocompleteResults (boolean)
• caseId (string)
• pageSize (integer)
• pageToken (string)
• q (string)
• resultsToken (string)
• searchSessionId (string)
• type (array)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

resolutions.cohorts.assign

Query and assign cohorts for this case.

google_supportcases.resolutions.cohorts.assign({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

resolutions.log

Log a resolution.

google_supportcases.resolutions.log({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

resolutions.suggest

Suggest some resolutions to a case based on provided signals.

google_supportcases.resolutions.suggest({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rma.save

Saves (Insert/Update) an RMA.

google_supportcases.rma.save({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rma.submit

DEPRECATED: Use SendRma instead. Submit an RMA.

google_supportcases.rma.submit({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rmas.list

Lists RMAs by Case ID and RMA state

google_supportcases.rmas.list({}, context)

Parameters

• caseId (string)
• state (string)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rmas.createExchangeWithoutReturn

Sends merchandise without expecting a return.

google_supportcases.rmas.createExchangeWithoutReturn({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rmas.listBuyersRemorseCountryCodes

Lists two-character country codes valid for Buyer's Remorse RMAs.

google_supportcases.rmas.listBuyersRemorseCountryCodes({}, context)

Parameters

• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rmas.runWorkflow

DEPRECATED: Use RunRmaSteps instead. Run the given workflow for an RMA.

google_supportcases.rmas.runWorkflow({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rmas.send

Initiates a new RMA.

google_supportcases.rmas.send({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

teams.getMyAssignStreamSearches

Gets assign-stream-enabled searches associated with the agent.

google_supportcases.teams.getMyAssignStreamSearches({}, context)

Parameters

• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

troubleshooterSessions.create

Start a new troubleshooter session.

google_supportcases.troubleshooterSessions.create({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

troubleshooterSessions.listDevices

Lists devices on a customer's account.

google_supportcases.troubleshooterSessions.listDevices({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

troubleshooterSessions.listIssues

Lists issues.

google_supportcases.troubleshooterSessions.listIssues({}, context)

Parameters

• caseId (string)
• issueId (string)
• troubleshooterType (string)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

troubleshooterSessions.listPurchasedApps

Lists purchased apps on a customer's account.

google_supportcases.troubleshooterSessions.listPurchasedApps({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

troubleshooterSessions.listPurchasedBooks

Lists purchased books on a customer's account.

google_supportcases.troubleshooterSessions.listPurchasedBooks({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

troubleshooterSessions.listPurchasedVideos

Lists purchased videos on a customer's account.

google_supportcases.troubleshooterSessions.listPurchasedVideos({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

wallets.accounts.paymentInstruments.getHijackReviewsStatus

Retrieve status for Payment Method Hijack (PMH) reviews. This is a POST API because it takes in a sso_ticket.

google_supportcases.wallets.accounts.paymentInstruments.getHijackReviewsStatus({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

wallets.accounts.paymentInstruments.initiateHijackReviews

Initiate Payment Method Hijack (PMH) reviews.

google_supportcases.wallets.accounts.paymentInstruments.initiateHijackReviews({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

wallets.accounts.getPaymentsInfo

Fetches Payments info, such as number of Payments accounts for the user.

google_supportcases.wallets.accounts.getPaymentsInfo({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

wallets.accounts.getReviewStatus

Fetches the review status of a wallet account. This is a POST API because it takes in a sso_ticket.

google_supportcases.wallets.accounts.getReviewStatus({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

wallets.accounts.getSignals

Fetches Wallet account signals for troubleshooting Wallet issues.

google_supportcases.wallets.accounts.getSignals({}, context)

Parameters

• accountSignals (array)
• caseId (string)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

wallets.accounts.searchReviews

Initiates a review on the Wallet account. This is a POST API because it takes in a sso_ticket. This API could lead to a review escalation (increase in priority).

google_supportcases.wallets.accounts.searchReviews({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

wallets.bankAccountCountries

List supported Bank Account countries. Initially will only return supported Bank Account countries for Payment Method Hijacks (PMH). This is a POST API because it takes in a sso_ticket.

google_supportcases.wallets.bankAccountCountries({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

wallets.creditCardTypes

List supported Credit Card types. Initially will only return supported credit cards for Payment Method Hijacks (PMH). This is a POST API because it takes in a sso_ticket.

google_supportcases.wallets.creditCardTypes({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

wallets.paymentInstrumentTypeInfos.list

List supported payment instrument types. This API is not customer contextual.

google_supportcases.wallets.paymentInstrumentTypeInfos.list({}, context)

Parameters

• caseId (string)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

wallets.paymentInstruments.suggestIssuer

Fetches suggestions for payment(credit card, bank, direct carrier billing) issuers.

google_supportcases.wallets.paymentInstruments.suggestIssuer({}, context)

Parameters

• caseId (string)
• includeDescription (boolean)
• instrumentTypeToken (string)
• searchKey (string)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

wallets.transactions

Query for transactions.

google_supportcases.wallets.transactions({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

wallets.troubleshootAccount

Troubleshoots a Wallet account for issues.

google_supportcases.wallets.troubleshootAccount({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

wallets.troubleshootTransaction

Troubleshoots a Wallet transaction for issues.

google_supportcases.wallets.troubleshootTransaction({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

youtube.components.cancel

Cancel/Downgrade component(s).

google_supportcases.youtube.components.cancel({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

youtube.entitlements.cancel

Cancel entitlement.

google_supportcases.youtube.entitlements.cancel({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

youtube.onetimepurchases

Gets a list of one time purchases.

google_supportcases.youtube.onetimepurchases({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

youtube.summary

Get Customer Summary Information for entitlements and refund history.

google_supportcases.youtube.summary({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

youtube.transactions.listByEntitlements

Get all transactions for entitlements.

google_supportcases.youtube.transactions.listByEntitlements({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

youtube.transactions.refund

Refund a batch of transactions.

google_supportcases.youtube.transactions.refund({}, context)

Parameters

• body (object)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.attachments.delete

Deletes an attachment from a draft.

google_supportcases.communications.attachments.delete({
  "name": ""
}, context)

Parameters

• caseId (string)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rmas.get

Gets the specified RMA.

google_supportcases.rmas.get({
  "name": ""
}, context)

Parameters

• caseId (string)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.workflows.post

Creates a new workflow state on a case.

google_supportcases.cases.workflows.post({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.issue.updateProduct

Updates product for the specified case.

google_supportcases.cases.issue.updateProduct({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.customer.billingAddresses

Lists customer billing addresses. Only intended for use by the Cases frontend.

google_supportcases.cases.customer.billingAddresses({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.customer.shippingAddresses

Lists customer shipping addresses. Only intended for use by the Cases frontend.

google_supportcases.cases.customer.shippingAddresses({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

categoryInfos.properties.list

Lists all properties associated with a category info.

google_supportcases.categoryInfos.properties.list({
  "name": ""
}, context)

Parameters

• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

hardwareShipments.refunds

Lists refunds for a hardware order. Get by shipmentId: /v2/hardwareShipments/:

google_supportcases.hardwareShipments.refunds({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.waitForConsult

Sets a case with an active consult case to IN_CONSULT state.

google_supportcases.cases.waitForConsult({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.assign

Assigns the specified case.

google_supportcases.cases.assign({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.customer.authenticate

Authenticates a customer for a case.

google_supportcases.cases.customer.authenticate({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.attributes.batchUpdate

Updates attributes for a case in batch.

google_supportcases.cases.attributes.batchUpdate({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.block

Indicate the specified case is blocked by a bug/case/legal order, etc.

google_supportcases.cases.block({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.callBack

Makes a callback. Deauthenticates customer.

google_supportcases.cases.callBack({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rmas.cancel

Cancel an RMA.

google_supportcases.rmas.cancel({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rmas.cancelAuthHold

Cancels an auth hold for an advanced exchange RMA.

google_supportcases.rmas.cancelAuthHold({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.cancelSend

Cancel a pending send (for email only).

google_supportcases.communications.cancelSend({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.customer.checkWalletAccount

Check if a customer has a valid Wallet account. Suppresses warning: GET requires method name starting with "Get" or "List"

google_supportcases.cases.customer.checkWalletAccount({
  "name": ""
}, context)

Parameters

• email (string)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.createNoteConsult

Creates a consult case via note channel for this case.

google_supportcases.cases.createNoteConsult({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.createRealTimeConsult

Creates a consult case via RealTime channel for this case.

google_supportcases.cases.createRealTimeConsult({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.customer.deauthenticate

Deauthenticates a customer for a case.

google_supportcases.cases.customer.deauthenticate({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.dedupe

Deduplicates a case by closing duplicates cases.

google_supportcases.cases.dedupe({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.discardDraft

Discards a draft communication.

google_supportcases.communications.discardDraft({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.escalate

Escalates a case.

google_supportcases.cases.escalate({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.finalizeConsultNote

Finalizes and sends a draft note for a consult case.

google_supportcases.communications.finalizeConsultNote({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.finalizeNote

Finalize a note (a note cannot be updated after it is finalized).

google_supportcases.communications.finalizeNote({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.finish

Sets the specified case to the finished state and triggers other finisher related workflows.

google_supportcases.cases.finish({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.customer.getAuthenticationCreditCardTypes

Get credit card types for authentication.

google_supportcases.cases.customer.getAuthenticationCreditCardTypes({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.customer.getAuthenticationQuestions

Get authentication options for a customer for a case.

google_supportcases.cases.customer.getAuthenticationQuestions({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.customer.getAuthenticationResult

Get authentication status for a customer of a case.

google_supportcases.cases.customer.getAuthenticationResult({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.customer.getBusinessListings

Gets the business listings for a customer.

google_supportcases.cases.customer.getBusinessListings({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.getConsultSla

Calculates the SLA due by time that a new consult case would have.

google_supportcases.cases.getConsultSla({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

hardwareOrders.getDetail

Gets detail for a hardware order.

google_supportcases.hardwareOrders.getDetail({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

products.getEscalationTargets

Gets the available escalation targets.

google_supportcases.products.getEscalationTargets({
  "name": ""
}, context)

Parameters

• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rmas.getLostStolenEligibility

Determines the eligibility of a lost/stolen RMA.

google_supportcases.rmas.getLostStolenEligibility({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

hardwareShipments.getLostStolenRefundEligibility

Gets lost stolen refund eligibility for account Get by shipmentId: /v2/hardwareShipments/:

google_supportcases.hardwareShipments.getLostStolenRefundEligibility({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rmas.getMailingAddress

Get mailing address for an RMA

google_supportcases.rmas.getMailingAddress({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rmas.getOrderDetail

Gets an RMA's order detail.

google_supportcases.rmas.getOrderDetail({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rmas.getReplacementDetail

Get details for a replacement device that is not associated with an order.

google_supportcases.rmas.getReplacementDetail({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

products.getRoutingTargets

Gets the available routing targets.

google_supportcases.products.getRoutingTargets({
  "name": ""
}, context)

Parameters

• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

hardwareShipments.getShippingAddress

--------- Begin of shipment Id based calls ----------------- Gets shipping address for a purchase Get by shipmentId: /v2/hardwareShipments/:

google_supportcases.hardwareShipments.getShippingAddress({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

hardwareShipments.getShippingCustomerName

Gets the shipping customer name for a hardware order Get by shipmentId: /v2/hardwareShipments/:

google_supportcases.hardwareShipments.getShippingCustomerName({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

hardwareShipments.getShippingCustomerPhoneNumber

Gets the shipping customer phone number for a hardware order Get by shipmentId: /v2/hardwareShipments/:

google_supportcases.hardwareShipments.getShippingCustomerPhoneNumber({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

categoryInfos.listChildren

Lists children category info.

google_supportcases.categoryInfos.listChildren({
  "name": ""
}, context)

Parameters

• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

products.listSettings

Lists product settings for an agent.

google_supportcases.products.listSettings({
  "name": ""
}, context)

Parameters

• name (string) required
• requestedSettingTypes (array)
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

troubleshooterSessions.log

Log troubleshooter activity.

google_supportcases.troubleshooterSessions.log({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rmas.markOriginalDeviceReceived

Marks an original device as received in a Standard Exchange.

google_supportcases.rmas.markOriginalDeviceReceived({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.needsInfo

Sets the specified case to the needs info state.

google_supportcases.cases.needsInfo({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.offeredSolution

Sets the specified case to the solution offered state indicating that a previous communication was a "solution".

google_supportcases.cases.offeredSolution({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.read

Marks a case as read by the calling agent if they are the assignee.

google_supportcases.cases.read({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

hardwareShipments.refund

Refunds a hardware shipment by shipment id.

google_supportcases.hardwareShipments.refund({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.release

Unassigns the specified case from the gaia user associated with this call.

google_supportcases.cases.release({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.route

Routes the specified case to another product or team.

google_supportcases.cases.route({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

rmas.runRmaSteps

Run the given RMA workflow steps.

google_supportcases.rmas.runRmaSteps({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.send

Sends a draft email. This finalizes the email.

google_supportcases.communications.send({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.spam

Marks the specified case as spam.

google_supportcases.cases.spam({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.split

Move a case's communication into a new case.

google_supportcases.cases.split({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.suggestNewEmailHeaders

Suggests a set of headers (like from aliases) for a new email on a case. Suppresses warning: GET requires method name starting with "Get" or "List"

google_supportcases.cases.suggestNewEmailHeaders({
  "name": ""
}, context)

Parameters

• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.suggestNoteHeaders

Suggests a set of headers (like from aliases) for a note Suppresses warning: GET requires method name starting with "Get" or "List"

google_supportcases.cases.suggestNoteHeaders({
  "name": ""
}, context)

Parameters

• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.take

Assigns the specified case to the gaia user associated with this call.

google_supportcases.cases.take({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.transfer

Transfers the specified case from the gaia user associated with this call to another user.

google_supportcases.cases.transfer({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

troubleshooterSessions.troubleshootIssue

Troubleshoot issue.

google_supportcases.troubleshooterSessions.troubleshootIssue({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.unassign

Unassigns the specified case from its current assignee. Note that this also moves the case to the UNASSIGNED state.

google_supportcases.cases.unassign({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.unblock

Indicate the specified case is no longer blocked by a bug/case/ legal order, etc.

google_supportcases.cases.unblock({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.unspam

Unmark the specified case as spam.

google_supportcases.cases.unspam({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.attributes.update

Updates attributes for the specified case. Note: This call adds the attributes that are not present on the case to the case. If attribute is already present on the case, the value is replaced.

google_supportcases.cases.attributes.update({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.workflows.update

Updates workflow state.

google_supportcases.cases.workflows.update({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.issue.product.updateAgentCategories

Updates agent categories for the specified case. Note: This call replaces categories on the case by new categories passed in the request.

google_supportcases.cases.issue.product.updateAgentCategories({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.updateConsultNote

Updates a draft consult note with new content.

google_supportcases.communications.updateConsultNote({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.customer.updateContactEmail

Updates contact email for the specified case.

google_supportcases.cases.customer.updateContactEmail({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.customer.updateContactName

Updates contact name for the specified case.

google_supportcases.cases.customer.updateContactName({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.customer.updateCustomerAttributes

Updates customer attributes for the specified case.

google_supportcases.cases.customer.updateCustomerAttributes({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.updateDisconnectedChannel

Updates disconnected channel for the specified case.

google_supportcases.cases.updateDisconnectedChannel({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.updateEligibleProgram

Update customer attributes indicating eligibility for opportunities.

google_supportcases.cases.updateEligibleProgram({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.updateEmail

Updates a draft email.

google_supportcases.communications.updateEmail({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.issue.updateLocale

Updates the case's issue locale.

google_supportcases.cases.issue.updateLocale({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

communications.updateNote

Updates a draft note.

google_supportcases.communications.updateNote({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.

cases.issue.updateSummary

Updates case's issue summary.

google_supportcases.cases.issue.updateSummary({
  "name": ""
}, context)

Parameters

• body (object)
• name (string) required
• alt (string) - Data format for the response.
• fields (string) - Selector specifying which fields to include in a partial response.
• key (string) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
• oauth_token (string) - OAuth 2.0 token for the current user.
• prettyPrint (boolean) - Returns response with indentations and line breaks.
• quotaUser (string) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters. Overrides userIp if both are provided.
• userIp (string) - IP address of the site where the request originates. Use this if you want to enforce per-user limits.