2.7.23 • Public • Published

npm version


🚀 Do you want to install Tiledesk on your server with just one click?

Use Docker Compose Tiledesk installation guide


Tiledesk-server is the server engine of Tiledesk. Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. Build your own customer support with a multi-channel platform for Web, Android and iOS.

Designed to be open source since the beginning, we actively worked on it to create a totally new, first class customer service platform based on instant messaging.

What is Tiledesk today? It became the open source “conversational app development” platform that everyone needs 😌

You can use Tiledesk to increase sales for your website or for post-sales customer service. Every conversation can be automated using our first class native chatbot technology. You can also connect your own applications using our APIs or Webhooks. Moreover you can deploy entire visual applications inside a conversation. And your applications can converse with your chatbots or your end-users! We know this is cool 😎

Tiledesk is multichannel in a totally new way. You can write your chatbot scripts with images, buttons and other cool elements that your channels support. But you will configureyour chatbot replies only once. They will run on every channel, auto-adapting the responses to the target channel whatever it is, Whatsapp, Facebook Messenger, Telegram etc.

More info on Tiledesk website: https://www.tiledesk.com.

You can find technical documentation here: https://developer.tiledesk.com

Prerequisites for Installation

  • Nodejs and npm installed. Suggested versions are NodeJS 12.20.2 and NPM 6.14.11
  • MongoDb installed

Run Tiledesk with Docker Compose

Do you want to install all the Tiledesk components on your server with just one click? Use Docker Compose Tiledesk installation guide

Running Tiledesk Server

Using Docker

Configure .env file

curl https://raw.githubusercontent.com/Tiledesk/tiledesk-server/master/.env.sample --output .env
nano .env #configure .env file properly


If you want to run tiledesk and mongo with docker run :

docker run --name tiledesk-mongo -d mongo
docker run -p 3000:3000 --env DATABASE_URI="mongodb://mongo/tiledesk-server" --env-file .env --link tiledesk-mongo:mongo tiledesk/tiledesk-server

Otherwise if you want to run tiledesk only with docker run :

docker run -p 3000:3000 --env DATABASE_URI="mongodb://YOUR_MONGO_INSTALLATION_ENDPOINT/tiledesk-server" --env-file .env tiledesk/tiledesk-server

Run locally with npm

Steps to run with npm:

npm install -g @tiledesk/tiledesk-server mongodb-runner
mongodb-runner start
curl https://raw.githubusercontent.com/Tiledesk/tiledesk-server/master/.env.sample --output .env
nano .env #configure .env file properly

If you want to load .env file from another path: DOTENV_PATH=/MY/ABSOLUTE/PATH/.env tiledesk-server

Note: If installation with -g fails due to permission problems (npm ERR! code 'EACCES'), please refer to this link.

Install from source code

  • Clone this repo
  • Install dependencies with npm install
  • Configure the tiledesk .env file. You can see an example in the file .env.sample under the root folder. Rename it from .env.sample to .env and configure it properly.
  • Run the app with the command npm start.

Deploy on Heroku

Deploy with button:


Community? Questions? Support ?

If you need help or just want to hang out, come, say hi on our Tiledesk discord Discord server.


See the Tiledesk REST API here


To see how to upgrade tiledesk-server see here


Run unit test with npm test and integration test with npm run test:int

Package Sidebar


npm i @tiledesk/tiledesk-server

Weekly Downloads






Unpacked Size

4.02 MB

Total Files


Last publish


  • gab95
  • eljohnny
  • andrealeo83
  • nicolan74
  • dariodepa
  • andreasponziello